Can I Return My Scooter at My Hotel or Villa?
Yes, you can leave your scooter and rental accessories at your hotel or villa on any day, provided you have arranged the return with our Customer Care Team in advance.
Our scooter collection service operates according to a scheduled pick-up timetable. You do not need to wait for our team to arrive if the return has been arranged in advance and the scooter and keys have been properly handed over to the hotel or villa staff.
Scooter Return
You can leave your scooter at your hotel or villa on any day after confirming the return arrangements with our Customer Care Team.
Scooter Pick-Up
Our team collects scooters according to the established pick-up schedule. All collection details must be arranged with our Customer Care Team in advance.
How to Return Your Scooter
Arrange Your Return
Contact our Customer Care Team in advance to confirm your return location and arrange the scooter collection.
Take Photos of Your Scooter
Before leaving your scooter, please take six clear photos showing the following views and details.
Front View
Take a clear photo of the front of the scooter.
Left Side
Take a clear photo of the scooter's left side.
Right Side
Take a clear photo of the scooter's right side.
Rear View
Take a clear photo of the rear of the scooter.
Fuel Gauge
Take a photo showing the remaining fuel level.
Under-Seat Storage
If applicable, photograph the storage compartment under the seat, clearly showing the helmet and any rental accessories inside.
Hand Over the Keys
Hand the scooter keys directly to the hotel or villa receptionist or duty manager. Inform our Customer Care Team of the name of the staff member who accepted the keys.
Important Return Guidelines
Please do not leave your scooter unattended or leave the keys without handing them directly to an authorized hotel or villa staff member. All return arrangements must be confirmed with our Customer Care Team in advance.
Scooter Pick-Up Fee
Depending on your location and the agreed collection arrangements, an additional USD 10 pick-up fee may apply.
Ready to Return Your Scooter?
Contact our Customer Care Team in advance to confirm your return location and arrange the scooter collection.
Contact Customer Care →Welcome to GFS-Bike by Global GO 🙋♂️
You can connect with us through WhatsApp, Facebook and Email.