You can change the model of your bike within 3 hours after the start of the rental. You may choose a different class of transport, and the price difference will be adjusted: if the new model is of a higher class, the difference will be added to your current account; if it is of a lower class, the difference will be refunded to your card at the end of the rental.
Please note that refunds for cancellation or early termination of the rental are not possible. We strongly recommend ensuring that the chosen bike is fully suitable for you. For your convenience, we offer a test drive service before the rental begins — our specialists will be happy to help you select the appropriate transport.
If your plans change and you want to end your rental earlier, we will be happy to assist you. Use our ‘Booking Transfer’ service. If you previously selected the Cancellation Insurance service, Booking Transfer will be automatically available at no additional charge. Please contact our support team to transfer unused rental days to a convenient time for you. Please note that we cannot guarantee bike availability or current rates for the next use. We will record the rate difference for unused rental days and apply it to your next trip.
Thank you for choosing GFS-Bike by Global Go!
Welcome to GFS-Bike by Global GO 🙋♂️
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